Privacy Policy
Last updated: 4 November 2026
1. Data controller
Visioners Softwares and Services W.L.L., State of Qatar. Data enquiries: [email protected].
2. What we collect and why
| From | What we collect | Purpose |
|---|---|---|
| Account holders | Email, page content, sign-in and activity log | Running the account, sign-in, security and preventing abuse |
| Page visitors | Country (from the connection), device type (phone/tablet/computer), referring site name, time of visit and click | Aggregate statistics for the page owner |
| People sending a collaboration or contact request | Name, company, email, mobile (optional), message, and budget and campaign type if chosen | Delivering the request to the page owner only |
| People sending a report | Reason and details, and email if given, and a random hashed identifier for their device | Reviewing the report, and preventing repeat reports from the same device |
3. What we don't do
- We don't store visitors' IP addresses; they are used momentarily to limit abuse and are not kept.
- We use no third-party tracking or advertising tools on pages.
- We don't sell or rent data.
- We share collaboration requests only with the page owner they were sent to; the platform team accesses them only to handle reports and protect security.
4. Cookies
We use essential cookies only:
- The sign-in session for account holders.
- Remembering your chosen language.
- Two-step verification, for those who turned it on.
- A random device identifier when you send a report, to prevent repeat reports from the same device; it carries no data about you.
No advertising or analytics cookies.
5. Third-party content
- If a page owner embeds a video from an external platform (such as YouTube) or a map, that platform may collect data under its own policy when the content plays.
- Videos load only when needed.
The report form uses Cloudflare Turnstile to check that the sender is not a bot; Cloudflare processes technical browser data for this purpose.
6. Where data is stored
- On a cloud hosting provider's servers: Railway, in a Western Europe data centre, with encrypted backups.
- Email is sent through an external email service provider.
- By accepting this policy you acknowledge that data is transferred outside the State of Qatar for this purpose, with equivalent protection.
7. How long we keep data
- Collaboration and interaction requests: 24 months from receipt, then deleted.
- Messages from the “Contact us” form: 24 months from receipt, then deleted.
- Statistics events: 24 months, then deleted.
- Reports: 12 months after they are closed, then deleted.
- Account data: for as long as the account exists, then per section 9 of the Terms of Use.
8. Your rights
Under Law No. 13 of 2016 on the Protection of Personal Data Privacy, you may:
- Access your data.
- Correct it.
- Ask for it to be deleted.
- Object to its processing.
- Withdraw your consent.
Write to us at [email protected]; we reply within 30 days.
9. Security
- Encrypted connections.
- Database-level permissions, so no account holder can see another's data.
- Encrypted backups.
- Limits on sending and sign-in attempts.
We notify affected people and the competent authority of any breach affecting their data, as the law requires.
10. Children
The platform is not intended for people under 18 to create accounts.
11. Changes
We publish any change here with its date, and notify account holders of material changes.